Helping to ensure that your imaging equipment is ready when you need it — that’s the goal of remote support from GE Healthcare. Ongoing monitoring of your system allows you to proactively schedule maintenance. Remote digital solutions enable staff to deliver clinical excellence with assurance, beyond system maintenance. 

Insite

Protect your Assets

Get around-the-clock protection for your critical medical assets leveraging GE’s InSite technology for remote and proactive monitoring. 

Features include:

  • Shorter repair time with remote diagnostics.
  • Technical problem prediction.
  • Diagnostic image quality protection.
  • Real time training in advanced imaging applications and techniques.
  • Collection of performance data to measure progress and drive efficient equipment use.

InSite instantly connects your equipment with a GE digital services expert fully qualified to resolve your issue – often remotely – on the spot.  If an onsite repair is necessary, a GE service engineer arrives with intimate knowledge of the problem and is better equipped to solve it quickly.   

Insite – Onwatch, available only with GE Healthcare’s AssurePoint Rapid and AssurePoint Performance service offerings (US and Canada only), can remotely resolve performance issues and forecast maintenance needs to reduce unplanned downtime – improving efficiencies and helping to lower the cost of care.

iLinq

Accessible, Convenient, Quick.

Request applications and receive quick response from technical experts, all at the touch of an onscreen button with GE-exclusive iLinq* service.

iLinq Diagnostic helps you:

  • Answer critical questions.
  • Solve system problems.
  • Keep your technologists productive. 

Available as part of your full service contract with GE Healthcare, iLinq is activated through a key on your imaging device console, on hand whenever you need it.

Downloads

OnWatch BrochureDownload
OnWatch Swedish First Hill MR Case StudyDownload
iLinq One-Touch CT Scanner Customer TestimonialDownload
iLinq One-Touch Mammography Service Customer TestimonialDownload